Investor Relations | Contact UsFind Us Resources TestimonialsBlog(800) 948-1262
9 East Main Street Adena, OH 43901 P (740) 546-3357
610 West State Street Alliance, OH 44601 P (330) 823-8178
256 2nd Street Bergholz, OH 43908 P (740) 768-2335
725 Boardman-Canfield Road, Bldg I (West Blvd Entrance) Boardman, Ohio 44512 P (330) 542-6282
210 South Wabash Avenue Brewster, OH 44613 P (330) 767-9561
49028 Foulks Drive Calcutta, OH 43920 P (330) 385-4323
1017 Canton Road NW Carrollton, OH 44615 P (330) 627-3523
44 Smithfield Street Dillonvale, OH 43917 P (740) 769-2338
440 West Noble Street East Canton, OH 44730 P (330) 488-0577
3680 Embassy Parkway Suite B Fairlawn, OH 44333 P (330) 937-9004
4086 Massillon Road Green, Ohio 44685 P (330) 776-4021
30034 Canal Street Hanoverton, OH 44423 P (330) 223-1534
1215 W. Maple Street Hartville, OH 44632 P (330) 877-2915
4026 Dressler Road NW Canton, OH 44718 P (330) 479-9277
7985 Dickey Drive Lisbon, OH 44432 P (330) 424-7271
1111 North Chapel Street Louisville, OH 44641 P (330) 875-4349
4070 Alliance Road Malvern, OH 44644 P (330) 863-2641
2117 Lincoln Way E Massillon, OH 44647 P (330) 542-4822
614 East Lincoln Way Minerva, OH 44657 P (330) 868-7701
298 Union Street Mt. Pleasant, OH 43939 P (740) 769-2377
141 South Ellsworth Avenue Salem, OH 44460 P (330) 332-0377
8607 Waynesburg Drive SE Waynesburg, OH 44688 P (330) 866-5557
200 Lisbon Street Wellsville, OH 43968 P (330) 532-1517
Rates Financial Calculators Report Lost/Stolen Card Reorder Checks Financial Advisers Overdraft Opt In Overdraft Policy Insurance Protect Yourself from Scams
Demo Forgot password?
In today's online environment, scammers are continually developing and using sophisticated techniques to steal from unsuspecting individuals. Knowing how to protect yourself from online scams is crucial, as fraudsters can target you in various ways. Phishing emails, malicious websites, and fraudulent schemes can lead to identity theft, fraud, and misappropriation of funds. These scams can happen through emails, online links, text messages, phone calls, or letters.
A scammer will pose as Consumers Bank and ask questions that deceive you into sharing your personal information.
Scammers can send official looking documents threatening you with law enforcement action or make calls suggesting your information is needed by a certain deadline to avoid a hefty penalty and/or imprisonment.
You may be sent emails, letters, or left voicemails pressuring you to send money or fraudulent information or videos they found will be posted online.
A scammer posing as a prospective customer may ask you to cash a check instead of paying you outright or ask you to purchase gift cards as a form of payment.
A scammer may seek aid for a fictitious medical “emergency” or a fraudulent cause and request a wire transfer of your funds.
A scammer may request that you deposit a check that has a value higher than your requested payment, and then send the resulting difference to a third party.
Unfortunately, no one is immune to becoming a victim of a scam, and in order to keep your identity and money safe and secure, you must remain vigilant and educated on the most common scams. It’s very important to be cautious when interacting with strangers, particularly online. Once you fall prey to a scam, there is likely no way to get your money back.
Scammers employ a variety of techniques to entice unsuspecting victims. They can often be kind, compassionate, and eager individuals who seem to be trying to help you. In other instances, they may try and use phishing attempts, fraudulent threats, and other fear-based tactics to influence you into giving them your identity. They may ask for giving your Social Security number, account numbers, or for you to send them money. Here are some common scams to be on the lookout for:
You’re approached with a deal that is too good to be true. If someone is offering a massive discount for a typically expensive item, never transfer funds to them electronically as you will likely never receive the item, or it will be fake.
If you sell an item and the buyer sends a check for an amount that exceeds your asking price, this is a way to try and get you to send them the difference. The check they send is likely to be fraudulent.
You receive an email or message that notifies you that you have malware on your computer. It will request you to make an online payment to get the issue resolved.
Scammers set up a fake website that lists your property as a rental. As a result, you may receive inquiries from individuals who sent deposit checks to the scammer.
While at the bank, you may be approached by someone who wants you to cash their check for them. The fraudulent check will bounce, and you’ll be held liable for returning the funds.
You receive an email claiming that your student aid is at risk and needs you to input your information to validate your security. Before clicking any link or responding to the email, contact your school or university directly by phone to verify if they are requesting your information.
You receive a call or text message from an unknown person claiming that your child, grandchild, or loved ones are in an emergency. You will receive instructions on how to send money to help them.
You receive an email that requests you to send funds to an unknown account in order to complete a purchase.
You receive a donation request for a charity that does not appear to have an official website.
You receive a message from someone claiming to be employed by a government agency such as the IRS. They will threaten you with a lawsuit for non-payment of taxes and then ask you for your personal information and an online payment to settle the dispute.
A message is received from an unknown source that requests for payment to resolve debt.
You receive an unsolicited message containing a business opportunity that guarantees high returns on your investment or mentions getting rich quick.
An online love interest you’ve never met requests financial support or needs money to make a trip to come see you.
You get an email or text message that appears to be from your real estate agent, advising you to wire closing funds to a different account due to a last-minute change in their banking information.
You find an online store that has a product at a significant discount but cannot find any reviews or information on their business.
You receive an email claiming you won a large prize but claims you need to prepay fees or taxes to receive your prize.
If you believe you may be involved in a situation where scammers are contacting you, don’t fret. There are ways to keep your information safe. If you want to help protect your bank account and personal data, we recommend these tips:
If you cannot verify the source of a call, email, or text message, it’s best to ignore the message and the sender.
If you receive a suspicious email or message that contains a URL, do not click it as this may be a phishing link that can send your personal information to criminal third parties.
If you receive a call from an unknown number that is asking for your information, hang up the phone.
Scammers utilize technology that can spoof phone numbers. This means that when they call you, their number appears to be from a trustworthy source.
Never give out your account number, social security number, or tax ID over email, text message, or online. Consumers Bank will never ask for this information to be shared over the internet.
If you receive any suspicious correspondence, it is important to verify the sender’s credentials before giving out any personal information or making payments. You can find out if a request is legitimate by finding the organization’s phone number through their official website and calling them to confirm that the correspondence is authentic.
If you think you are victimized in a scam, it’s important to inform law enforcement authorities right away. For additional information, you can report scams to the Federal Trade Commission (FTC). If you have any other questions or concerns about how to protect yourself from online scams, send us a message online to connect with our team of banking experts. You can also call us at (330) 341-8741 or toll- free at (800) 948-1262.
For assistance with Usernames or Passwords, please contact a customer service representative at 1-800-948-1262.